Boutique Software Development Company
See how Dev Centre House boosted consultation efficiency and cut client inquiry response time by 40% with SpeakToFile.
About The Client
Industry:
Software Development & IT Consulting
Region:
Ireland
Client Since:
2025 – Present
Dev Centre House is a boutique software consulting and development company headquartered in Dublin, Ireland. They specialize in helping startups, scale-ups, and enterprise organizations bring complex digital products to life more efficiently.
With a strong focus on technology advisory, agile software development, DevOps, QA, and digital transformation, Dev Centre House builds dedicated, high-performing squads tailored to each client’s needs. Their consultative, squad-based approach has made them a trusted partner for companies across industries such as FinTech, SaaS, eCommerce, and Healthcare.
Challenges
Consultants and sales reps needed a faster, more scalable way to handle recurring questions during the early stages of client engagement without compromising quality or accuracy.
As Dev Centre House scaled its client base across multiple markets, the team faced growing demand for:
- Repeating answers during sales consultations and technical discovery calls.
- Providing instant and consistent information about services, delivery process, tech stack, pricing, timelines, and case studies.
- Handling prospect questions at any time even outside of business hours.
- Reducing delays in back-and-forth communication with inbound leads and interested clients.
Solution
Dev Centre House implemented SpeakToFile’s AI-powered assistant to support client consultations and presales conversations.
- AI Sales Assistant on Website
Let prospects ask about services, pricing, or documents instantly, boosting conversions. - Consultation Support
Helped consultants surface case studies and tech details in real time. - Context-Aware Responses
Trained on Dev Centre House’s materials for accurate, tailored answers. - 24/7 Inquiry Handling
Handled after-hours questions and kept prospects engaged automatically.
Results
Since implementing SpeakToFile, Dev Centre House has transformed how they handle client consultations delivering faster, more consistent responses during presales conversations. The AI assistant has become a vital tool for improving engagement, increasing lead conversion, and elevating the overall client experience.
Key Results:
- 40% Faster Client Response Times
Clients received near-instant, AI-assisted answers to their most common technical and delivery-related queries dramatically reducing wait times. - Increased Consulting Efficiency
Consultants spent less time searching for information and more time on high-value strategy and delivery work. - Improved Client Satisfaction
Clients appreciated the immediacy, accuracy, and consistency of responses especially during critical delivery phases. - Scalable Service Model
By using AI assistants across multiple accounts, Dev Centre House was able to offer a more consistent and scalable consulting experience across geographies.
